Terms of service




1.1 These General Terms and Conditions apply to all contracts for the purchase of goods which you conclude with us, LADEMA, represented by Elvira Laminsi Demtak, 5 Rue Limousin, 91220 Brétigny-Sur-Orge, France, via our online shop.

1.2 Pre-formulated conditions from you which deviate from the present General Terms and Conditions shall not become part of the contract even if they are known to us, unless we expressly agree to their validity and at least in compliance with the text form (e.g. by e-mail).

1.3 The General Terms and Conditions shall only apply if you are a consumer, i.e. if the purpose of the products and services ordered cannot predominantly be attributed to your commercial or self-employed professional activity.

1.4 A sale to customers who act in the exercise of a commercial or self-employed professional activity and therefore as entrepreneurs or a sale of non-household quantities must be notified to us separately in advance.



2.1 Our information on products and prices within each ordering process is subject to confirmation and is non-binding.

2.2 You can place the products in the virtual shopping cart without obligation. After pressing the button "Continue to checkout" you can enter delivery and invoice data and select the desired payment method. You can correct your entries at any time before submitting your binding order by using the correction aids provided in the order process. By clicking on the "Buy now" button, you place an order for the products in your shopping cart. The confirmation of receipt of your order will be sent by e-mail immediately after sending your order.

2.3 When the contract is concluded with us depends on the method of payment chosen by you:

*  Klarna Sofortüberweisung

After placing your order you will be redirected to the website of the payment service provider Klarna Bank AB (publ). With the release of your payment order, the contract with us is concluded.

*  Credit card

When you place your order, you also send us your credit card details. After your legitimation as a legitimate cardholder, we request your credit card company to initiate the payment transaction and thereby accept your offer.

*  Paypal

After the order process you will be redirected to the website of the online provider PayPal. There you can initiate the payment order to PayPal. Through our request for payment transaction to PayPal and we accept your offer.

*  Prepayment by bank transfer

We will accept your order by sending you a separate e-mail with a declaration of acceptance within two days.


2.4 The contract text is not stored by us.



3.1 All prices include the applicable statutory value-added tax and are subject to a flat-rate delivery charge.

The prices of our products are subject to change without notice.

We reserve the right to change or discontinue the Service (and any part or content of the Service) at any time without notice.

We will not be liable to you or any other third party for any price changes, suspension or interruption of the Service.

3.2 The following payment methods are available to you for deliveries:

*  Klarna: Sofortüberweisung

*  credit card

*  Paypal

Further information on the individual payment methods and availability in individual countries can be found under "Payment methods".

3.3 Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are immediately due for payment.



4.1 The delivery of the products takes place by shipping and to the delivery address indicated by you.

4.2 You will be informed about delivery times and delivery restrictions (e.g. restriction of deliveries to certain countries) for the individual products on a separate information page "Shipping Policy" or within the scope of the respective product description.

4.3 Any customs duties or local taxes must be borne by you.



The product delivered to you remains our property until full payment has been made.



We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.



We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Refund Policy.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall LADEMA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.



Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.



All copyrights and image rights displayed on the website belong to us or we are entitled to use them. Any use without our express consent is not permitted.



The EU Commission offers the possibility of online dispute resolution on an online platform operated by it. This platform can be reached via the external link http://ec.europa.eu/consumers/odr/.

In accordance with Section 36(1) and (2) of the German Consumer Dispute Resolution Act (VSBG), we also draw your attention to the fact that we are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body.



In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.



These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 5 rue limousin, Brétigny-Sur-Orge, J, 91220, France.



You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



Questions about the Terms of Service should be sent to us at hello@shopladema.com 

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